§ 01 / OUR PROCESS

Five steps.
No surprises.

The same process for a bathroom refresh or a two-storey build. We follow it every time so you always know what's next.

5
Clear steps
100%
Fixed-price quotes
7yr
Structural warranty
IMG/00 — PROCESS HERO
PROJECT MANAGEMENT, SYDNEY
Step-by-step
§ 02 / THE JOURNEY

From brief to handover.

We've refined this process over 10+ years. It works for a $20K bathroom and a $3M new build.

01
Week 0 · 30 min

Brief

A 30-minute call (or on-site if you prefer) to scope what you want, where, and when. We ask the right questions to understand your vision, constraints, and budget.

We ask
Budget, timeline, must-haves
You get
Clarity on what's possible
Deliverable
Initial scope notes
02
Week 1 · 2–3 hrs

Site Visit

We measure, photograph, and check what's actually possible on your site. We look for constraints, opportunities, and anything that might affect the quote.

We do
Measure, photograph, inspect
You get
Site report + photos
Deliverable
Detailed scope doc
03
Week 2 · 7 days

Fixed Quote

Line-item pricing with allowances spelled out. No handshake estimates, no "plus variations." Every cost is in writing before you sign.

We do
Line-item pricing
You get
Fixed price contract
Deliverable
Signed contract
04
Weeks 3–N · Weekly updates

Build

One project manager, weekly updates, photos every Friday. Daily clean-up. We run a tidy site and keep you informed every step of the way.

We do
Weekly updates + photos
You get
Peace of mind
Deliverable
Completed build
05
Handover · Walk-through

Handover

Defects list walked together. We point out everything, fix anything that's not right, and hand over the keys with a 7-year structural warranty that starts today.

We do
Defects walk-through
You get
7-year warranty
Deliverable
Complete handover
§ 03 / WHAT TO EXPECT

How we work.

These are the principles we bring to every project — regardless of size or budget.

📋

One contact

You deal with one project manager from start to finish. No handballing between departments.

📸

Weekly updates

Every Friday you get a progress update with photos. You'll always know where things stand.

🧹

Daily clean-up

We clean the site every day. No debris, no mess, no complaints from neighbours.

💰

No surprises

Fixed-price quote means you pay what we quoted. If you change scope, we agree on a variation first.

📞

Direct line

You get your project manager's mobile. Questions answered within 2 hours, guaranteed.

🏗️

In-house crew

Every trade is employed by us. No subcontractor finger-pointing. One crew, one contract.

IMG/GUARANTEE — STRUCTURAL WARRANTY
7 YEARS · TRANSFERABLE
Peace of mind
Our promise

7-year structural warranty

We back every build with a 7-year structural warranty that's transferable to the next owner. If it moves, cracks, or fails, we fix it.

  • Transferable to new owners
  • Covers structural defects
  • No fine print exclusions
  • Backed by our insurance
  • 24-hour response guarantee
  • Licensed & insured
§ 04 / PRICING GUIDE

What it costs.

These are typical ranges based on recent projects. Every quote is fixed-price and tailored to your specific scope.

Bathroom
$18K +
Full renovation
  • Waterproofing certified
  • Premium fixtures
  • 3–6 weeks
Kitchen
$25K +
Custom joinery
  • Stone benchtops
  • Appliance integration
  • 4–8 weeks
New Build
$1.2K /m²
Custom builds
  • Design & construct
  • Fixed-price contract
  • 6–18 months

All prices are indicative. Get a fixed-price quote for your specific project.

§ 05 / QUESTIONS

Process FAQ.

Everything you need to know about how we work — answered straight.

Q. How long does the quote take?
We deliver fixed-price quotes within 7 days of the site visit. Most are ready in 3–5 days.
Q. What if I change my mind during the build?
We handle variations with a simple form. You approve the variation cost before we start the extra work. No surprises.
Q. Do you do fixed-price quotes?
Yes — every quote we issue is a fixed-price contract. We build allowances into the quote so there are no surprises.
Q. How often will I get updates?
Weekly written updates with photos every Friday. Your project manager is also available by phone or text anytime.
Q. Who will be on site?
Our in-house crew — carpenters, plumbers, electricians, tilers, painters. All employed by us, all supervised by your project manager.
Q. What areas do you service?
Sydney Metro, Inner West, Eastern Suburbs, North Shore, Northern Beaches, and Central Coast. We also take select regional projects.
§ 06 / START YOUR PROJECT

Ready to build?

Fixed-price quotes, no obligation. Reply within one business day, guaranteed.

Call 0416 466 739